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Support and Operations | NIL

Support and Operations | NIL MenuSolutions BackSolutions AI, Data Center, and CloudRead more Business ContinuityRead more Data Center Automation and ManagementRead more Private Cloud Design and Data Center TransformationRead more Public and Hybrid CloudRead more NetworkingRead more Building and Deploying NetDevOps Environments and ProcessesRead more Core/Edge Network OptimizationRead more Data Center, Cloud Networking and SDNRead more IPv4 / IPv6 and Ethernet ArchitectureRead more Network Function VirtualizationRead more Network Migration for Service ProvidersRead more Network Service OrchestrationRead more Optical TransportRead more SD-WAN Design and Deployment ServicesRead more Secure SD-WAN as a ServiceRead more CybersecurityRead more Advanced Malware Protection (AMP)Read more Cloud SecurityRead more Incident ResponseRead more Industrial Cyber Defense and ProtectionRead more Network Infrastructure and Security AuditRead more Risk and Security AssessmentRead more Managed Security Operations Center (MDR) ServicesRead more Secure and Compliant CollaborationRead more Secure MobilityRead more SOC (Security Operations Center) Building ServicesRead more Zero Trust ArchitectureRead more Digital workspaceRead more Contact Center in the CloudRead more Desktop and Application VirtualizationRead more Enterprise CollaborationRead more Enterprise MobilityRead more Hybrid Cloud Collaboration Migration and DeploymentRead more Interconnecting Collaboration Tools and PlatformsRead more IT-as-a-ServiceRead more Services BackServices Professional ServicesRead more NIS-2 Overview and RecommendationsRead more Cybersecurity Maturity AssessmentRead more ConsultingRead more Content DevelopmentRead more EducationRead more ImplementationRead more Project ScopingRead more Support and OperationsRead more System DesignRead more Managed ServicesRead more Managed Microsoft DefenderRead more Managed Cloud Disaster RecoveryRead more Managed Cloud Data CenterRead more NIL Advanced Service IntelligenceRead more Managed Data Center InfrastructureRead more NIL Microsoft SupportRead more Managed Secure BackupRead more Managed Server Operating SystemsRead more Managed FirewallRead more Managed WAF and Load BalancerRead more Knowledge BackKnowledge BlogsRead more Success StoriesRead more VideosRead more WhitepapersRead more Latest Video Cisco Live 2026 – highlights Missed Cisco Live in Amsterdam or couldn’t attend all the sessions? Watch the recording of… Read more Events Careers About BackAbout About NILRead more CompanyRead more LeadershipRead more Sustainability and social responsibilityRead more PressRead more Latest News NIL achieves two additional Microsoft Partner Designations: Data & AI and Digital & App Innovation We are proud to announce that NIL, part of Conscia, has earned two additional Microsoft… Read more Search for: Search for: Search Select your local Conscia office: Go to Global Global/English Belgium/Dutch Denmark/Danish Germany/German Ireland/English Netherlands/Dutch Norway/Norwegian Sweden/Swedish UK/English Go to Global/English Belgium/Dutch Denmark/Danish Germany/German Ireland/English Netherlands/Dutch Norway/Norwegian Sweden/Swedish UK/English NIL Learning NIL Learning Contact Support and Operations Home » Services » Support and Operations We Support Our Customers’ IT Environments in Some of the Most Complex and Demanding Environments Our projects are our babies, and we don’t walk out on our partners after delivery. We strive to develop long-term strategic relationships, helping you to maximize your returns from past projects, as well as find solutions to future challenges.

When new technologies are implemented, you cannot take on all of the knowledge needed to operate them successfully after implementation. While education and training are key components in a successful roll-out of new solutions, newly trained staff still lack the experience needed to respond to all potential questions and challenges. This is why we, depending on your desires and internal team, offer arrangements ranging from 2nd level support to complete operational management (ITaaS) of newly developed systems. This saves you from having to hire highly qualified people, or if such resources are present, allows you to invest these internal resources into solving other challenges.

We Help Generali with IT Assistance, So They Can Focus on Their Business

Within NIL Assist service, we provide Generali Insurance company with technical support in their IT-infrastructure management and problem solving.

Read the testimonial

Reinvent your role. Get rid of the complex IT operations. Not all customers have a desire to manage complex IT operations internally at all, so there is always the option of outsourcing the complete IT operation and maintenance.

Out ITaaS include a range of cooperation models, from standard issue resolution, incident response plans (such as a slow operation), security incident response plans (damage mitigation, hardening to newly identified threats), off-site services, SLAs, etc.

Find out more

Benefits The ability to achieve high availability SLAs, leading to rugged and reliable systems supporting all your business processes. You do not need to be involved in the management of a large part of the solution lifecycle. You can maintain business operations on appropriate levels while employing primarily low-level operational support staff, as opposed to costly permanent staff with highly specialized knowledge and experience. Add value to your IT infrastructure: Gain insight, improve services. With our solution NIL Monitor you can improve the functioning of your services without having to make any further investments into hardware, experts and IT infrastructure management.

Learn how

Why NIL?  

NIL relies on its many years of experience in supporting some of the most demanding enterprises.

Many years of experience in resolving urgent and pressing issues for some of the largest business customers with industry-leading SLAs.

We offer support for niche, high-impact infrastructural technologies, often poorly supported even by their original vendors.

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Contact us, we’d love to hear any questions you might have.

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NIL Ltd.
+386 1 4746 500

Baragova ulica 5
1000 Ljubljana

NIL is part of the Conscia group. Conscia A/S is headquartered in Denmark, with companies in Belgium, Finland, Germany, Ireland, Norway, the Netherlands, Slovenia, Sweden, and the United Kingdom. Conscia is a leading European provider of secure and reliable IT infrastructure.

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