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Comprehensive management for your Microsoft environment

Microsoft support and managed services Home » Microsoft support and managed services Download Service Description

NILMicrosoft Support ensures you can focus on driving your business forward while we take care of your Microsoft environment.

Download the Full Service Description

In today’s fast-paced digital world, organizations must modernize legacy systems, meet compliance demands, and stay secure, all while managing daily operations.

Unplanned downtime can hurt both revenue and reputation, and it’s a real risk in complex Microsoft environments like Azure, Microsoft 365, and on-premises systems. Internal IT teams can quickly become overwhelmed, making it tough to balance performance, security, and cost-efficiency. 

Microsoft support and managed services ensure you can focus on driving your business forward while we take care of your Microsoft environment. Our services are tailored for companies with 100 to 1,000 users, including those with complex or outdated Microsoft setups – whether on-premises, cloud-only, or hybrid. From modernizing infrastructure to recovering from security incidents or managing operational disruptions, we offer flexible, reliable support. 

 

 

What We Offer We offer a comprehensive range of services to ensure a reliable and optimized IT environment, including incident resolution, system configuration, patching, performance tuning, compliance assistance, change implementation, and operational support for Windows Server and Microsoft 365 environments. Our expertise focuses on managing and supporting Microsoft environments to minimize incidents and reduce operational disruptions.

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  Microsoft Windows Server Infrastructure

We provide comprehensive support for Microsoft Windows Server roles and features, such as Active Directory Domain Services, Active Directory Certificate Services, Active Directory Federation Services, and various other critical services like DNS Server, DHCP Server, File and Storage Services, Remote Desktop Services, Web Server IIS, and Windows Server Update Services. Additionally, we support the Microsoft Exchange Server, SQL Server, and Configuration Manager. We also optimize the local server environment by implementing best practices to enhance performance and security.

Microsoft 365 Environment

Our support also extends to Microsoft 365 suite, covering services such as Entra ID, Exchange Online, Teams, Microsoft 365 Apps, and Intune.

Our services include 24/7 incident management and assist in the recovery and re-establishment of your IT environment. We resolve operational issues, perform system and security configurations, and provide advice on upgrades, integrations, and improvement options; and configure and optimize the performance of Microsoft 365 applications, and provide guidance on integrations and improvements to ensure your cloud environment is running smoothly and efficiently. Maximize Performance in Your Microsoft Environment  Our engagement begins with a comprehensive onboarding process, where we conduct a detailed assessment of your IT environment. This evaluation allows us to tailor solutions that align with your specific needs. We manage only the systems in which we can ensure high-quality, reliable support. This is how we ensure your business stays secure, efficient, and aligned with industry best practices. And as you grow, we continuously adapt our services to remain aligned with your operational goals and the latest technological advancements. 

Microsoft support and managed services Key Benefits 24/7 Incident Resolution: We ensure diagnosing and resolving issues and assist you in the recovery and re–establishment of the IT environment after an incident, minimizing downtime, and restoring operations.  Management and Optimization: We provide comprehensive and proactive management of your Windows Server and Microsoft 365 environment, from on-premises to Azure hosted, and hybrid deployments, including systems and services modernization and optimization, ensuring your IT infrastructure is efficient, secure, and up to date.  Security & Compliance: We implement proactive patch management and security configurations, aligning with industry standards and regulations to reduce risks and ensure compliance.  Reduced IT Staff Burden: We take care of routine management tasks, freeing up your internal IT staff to focus on more strategic initiatives.  Periodic Technical Reviews: We perform regular GAP analyses and provide a roadmap for upgrades, improvements, and the introduction of new technologies to enhance your IT infrastructure.  Predictable Costs with Fixed Pricing: Our transparent, fixed-cost service model provides financial predictability and eliminates unexpected expenses, allowing for better budget management and planning.  Why Choose our Microsoft support and managed services? 

Experienced Team: With over two decades of Microsoft expertise, we bring many insights into managing and optimizing Microsoft Windows Server and Microsoft 365 services and technologies. 

Comprehensive Support: Our holistic approach covers everything from incident resolution to regular maintenance and strategic IT alignment, ensuring that your systems thrive. 

Proactive Future-Proofing: We help you stay ahead, ensuring your IT environment remains modern, competitive, and compliant with evolving standards. 

Microsoft support and managed services ensure you can focus on driving your business forward while we take care of your Microsoft environment.

Download the Full Service Description

NIL Ltd.
+386 1 4746 500

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1000 Ljubljana

NIL is part of the Conscia group. Conscia A/S is headquartered in Denmark, with companies in Belgium, Finland, Germany, Ireland, Norway, the Netherlands, Slovenia, Sweden, and the United Kingdom. Conscia is a leading European provider of secure and reliable IT infrastructure.

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